Why It’s Time to Switch from Square to PushPOS: Flexibility and Reliability Matter
Square’s Outages and Lock-In Woes vs. PushPOS’s Payment Freedom
If you’re using Square as your point-of-sale (POS) system, you’ve likely appreciated its simplicity. But recent outages—like those in September 2023, October 2024, and February 2025—along with customer complaints might suggest it’s time to rethink your choice. When your payment provider falters, it’s not just an inconvenience; it’s lost sales and frustrated customers. That’s why switching to PushPOS, with its range of payment options and freedom from provider lock-in, could be a smarter move. Let’s explore why flexibility matters and how PushPOS delivers it.
Square’s Reliability Struggles: A Growing Problem
Square has faced multiple outages in recent years, disrupting businesses when they least expect it:
- September 2023: A 19-hour outage halted transactions, as reported by TechCrunch.
- October 2024: A 46-minute disruption hit during peak hours, per outage trackers.
- February 2025: A 2-hour outage affected users, according to Downdetector reports.
Customer feedback echoes these issues. Reviews on ConsumerAffairs and ProductReview.com.au (2.4 stars) highlight payment holds, glitchy software, and slow support. For businesses, these challenges—especially when tied to Square’s single-provider model—can be a dealbreaker.
The Importance of Flexibility in Your POS System
When your payment provider fails, flexibility is key. Being locked into Square leaves you vulnerable during outages or service dips. A POS system with a range of payment options, like PushPOS, ensures you can adapt quickly, keeping your business running smoothly no matter what.
Why PushPOS Stands Out
PushPOS tackles Square’s weaknesses with flexibility and reliability:
- Multiple Payment Options: Integrates with various processors, letting you switch if one underperforms—unlike Square’s restrictive setup.
- Offline Capabilities: Keeps operations going during internet drops, avoiding Square’s outage pitfalls.
- Seamless Switching: Change providers without overhauling your system, built for adaptability.
- Dependable Support: Local teams in Australia, Canada, the USA, and Ireland offer fast help, outpacing Square’s centralized support complaints.
PushPOS vs. Square: A Clear Choice
Here’s how they compare:
| Feature | PushPOS | Square |
|---|---|---|
| Payment Flexibility | Multiple processors, easy to switch | Locked into Square’s system |
| Offline Mode | Fully functional without internet | Limited, struggles during outages |
| Support | Local, responsive teams | Centralised, often criticised |
| Reliability | No major outages reported | Disruptions in 2023-2025 |
PushPOS offers flexibility and uptime that Square struggles to match, based on recent issues.
The Benefits of Making the Switch
Switching to PushPOS means:
- Freedom from Lock-In: Switch providers as needed—no more being trapped.
- Uninterrupted Operations: Offline mode keeps you going.
- Lower Risk: Flexible options and local support reduce disruptions.
- Cost-Effective: Works with existing hardware, keeping costs down.
Ready to Break Free? Explore PushPOS Today
If Square’s issues are holding you back, consider PushPOS. Its range of payment options means you’re never locked into a faltering provider. Visit pushpos.com to see how it can keep your business thriving. Flexibility is a must—make the switch today!
